A review of behavioural research on data security

Protection of confidential information or data from being leaked to the public is a growing concern among organisations and individuals. This paper presents the results of the search for literature on behavioural and security aspects of data protection. The topics covered by this review include a summary of the changes brought about by the EU GDPR (General Data Protection Regulation). It covers human and behavioural aspects of data protection, security and data breach or loss (threats), IT architectures to protect data (prevention), managing data breaches (mitigation), risk assessment and data protection audits. A distinction is made between threats and prevention from within an organisation and from the outside

Research into the safety of London bus passengers

Key recommendationsReduce harsh braking and acceleration incidents; • Encourage the use of forward collision warning systems to assist drivers negotiating congested traffic; • Enable passengers to sit down before bus pulls away from bus stops; • Encourage passenger behaviour change using nudge techniques or additional information sources to enable them to stay seated until the bus has completely stopped before alighting; • Encourage passengers to routinely hold onto grab-rails and seat rails whilst sat down; • Raise awareness of the impact of a driver’s behaviour and decision making on a passengers psychological and physical well-being through driver empathy training; • Review the issue of the ‘open’ forward-facing seats into the wheelchair / buggy area to prevent passengers being thrown out of them in instances of harsh braking; • Consider evaluating and increasing running times in the off peak-periods to enable drivers to accommodate the needs of older passengers to reach a seat on boarding and remain seated until fully stopped for alighting the bus; • Promote the needs of drivers and passengers to increase the dialogue on buses and raise awareness of expected behaviours e.g. passengers must always hold on to handrails; • Consider policy changes to enhance driver behaviour; particularly to not pull away until passengers are sat down; always kneel the bus and wait until bus has stopped before passengers stand to alight; • Potentially consider gamification of bus drivers to rate their driving and provide award

Waking up to fatigue

Research conducted on Tideway with stakeholders who work in tunnelling suggests that current shift patterns and working arrangements in the sector are problematic: but addressing this is difficult given cost constraints, tight deadlines and the choices workers make to suit their personal circumstances. Tideway has thrown down the gauntlet by specifying that tunnelling shifts on the project must not exceed ten hours

Bus passenger injury prevention: Learning from onboard incidents

Objective: Bus travel is relatively safe: however there remains a lack of understanding of passenger injury incidents onboard buses. The objective of this study was to understand more about onboard passenger incidents to help inform injury mitigation. Methods: The UK national STATS19 data and Transport for London bus incident data (IRIS) were used to determine the size of the problem in Greater London. Other data including onboard incident reports from two bus operators and CCTV footage of 70 incidents were used to understand passenger injury in more depth and identify common themes and challenges. Results: The STATS19 and IRIS analysis showed that there was a difference between nationally reported bus incidents compared to locally reported bus incidents. Non-collision incidents are prevalent in the data suggesting there is a large problem to tackle. The CCTV and bus incident data identified braking to be the single largest problem in onboard bus passenger injury incidents. Inconsistent reporting of passenger incidents and injury descriptions make it difficult to identify injury patterns and trends. Areas on the bus appear to contribute to higher injury incidents namely those seats facing and closest to the wheelchair area. Other challenges relating to expected passenger and driver behaviours were noted where blame for the incident and outcome can be attributed to both parties. Conclusions: This combined analysis of incident reports and CCTV footage has enabled a better understanding of the events leading to on-board passenger injury incidents. Preventing harsh braking would appear to be the most effective way of reducing passenger injuries. Additionally improved data collection would assist both transport authorities and bus operators to identify and monitor the effect of bus safety improvements.</p

Bus passenger injury prevention: Learning from onboard incidents

Objective: Bus travel is relatively safe: however there remains a lack of understanding of passenger injury incidents onboard buses. The objective of this study was to understand more about onboard passenger incidents to help inform injury mitigation. Methods: The UK national STATS19 data and Transport for London bus incident data (IRIS) were used to determine the size of the problem in Greater London. Other data including onboard incident reports from two bus operators and CCTV footage of 70 incidents were used to understand passenger injury in more depth and identify common themes and challenges. Results: The STATS19 and IRIS analysis showed that there was a difference between nationally reported bus incidents compared to locally reported bus incidents. Non-collision incidents are prevalent in the data suggesting there is a large problem to tackle. The CCTV and bus incident data identified braking to be the single largest problem in onboard bus passenger injury incidents. Inconsistent reporting of passenger incidents and injury descriptions make it difficult to identify injury patterns and trends. Areas on the bus appear to contribute to higher injury incidents namely those seats facing and closest to the wheelchair area. Other challenges relating to expected passenger and driver behaviours were noted where blame for the incident and outcome can be attributed to both parties. Conclusions: This combined analysis of incident reports and CCTV footage has enabled a better understanding of the events leading to on-board passenger injury incidents. Preventing harsh braking would appear to be the most effective way of reducing passenger injuries. Additionally improved data collection would assist both transport authorities and bus operators to identify and monitor the effect of bus safety improvements.</p